Oral health has a positive impact on physical, mental and social wellbeing

The Homelessness and Oral Health Program aims to provide an accessible oral health treatment pathway for adults who are homeless or at risk of homelessness.

To be eligible for the Homelessness and Oral Health Program clients need to be:

1. Homeless or at risk of homelessness, e.g. client does not have suitable accommodation alternatives and their current living arrangement:

• Is a dwelling that is not adequate; or
• Has no tenure, or if their initial tenure is short and not extendable; or
• Does not allow them to have control of, and access to space for, social relations

2. Eligible for a Centrelink Concession card

Dental care, including denture treatment, is free and there are no waiting lists.

Referral process

Homeless Support Agency Workers need to complete a program referral form and email the form back to the Homelessness and Oral Health Program team.

On receipt of the referral, our staff liaise with service providers and/or directly with the client regarding dental appointment details.

Referred clients are allocated a dental appointment according to the urgency of their dental problem.

Dental appointments

Clients who report, or are observed to have any of the following, will require an emergency dental appointment:

• Facial swelling; with or without signs of general infection such as fever, malaise and/or
• Difficulty opening the mouth
• Traumatic injury to face/teeth
• Uncontrolled bleeding from the mouth

Clients with non-urgent dental problems will be allocated a priority appointment according to availability.

In the case of a life-threatening oral emergency which requires immediate review, clients need to contact their closest dental clinic or if after hours, a public hospital emergency department.

Homeless Support Agency Workers can complete a program referral form and email the form to the Homelessness and Oral Health Program team.

If you have any questions about the program and how to refer your clients, please contact the Homelessness and Oral Health Program team.