Statement of Acknowledgement

We acknowledge and respect the traditional custodians on whose ancestral lands we provide dental services.

We acknowledge the deep feeling of attachment and relationship of Aboriginal and Torres Strait Islander people to Country.

We pay our respects to their Elders past and present and extend that respect to other Aboriginal and Torres Strait Islander people attending our services.

We are committed to improving the oral health outcomes of Aboriginal and Torres Strait Islander people.

Aboriginal and Torres Strait Islander people should be aware that this website may contain images, voices and names of people who have passed away.

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Clinic closure

Our Prospect clinic is temporarily closed for renovations. Please phone (08) 7117 4000 during this period.


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Residential Aged Care Emergency (RACE) 1

RACE 1 dental referral pathway is for dental care requiring immediate action with the resident transported by ambulance to a public hospital emergency service because the following high-risk oral conditions can escalate into a medical emergency

  • severe facial swelling
  • uncontrollable dental bleeding
  • significant trauma to face, teeth and/jaw.

Client eligibility

All residents are eligible for this care as it is a Medicare based service.

Referral process

Senior RACF staff (such as RNs, Care Managers/Care Coordinators) and/or GPs are to liaise directly with

Metropolitan locations:

Adelaide Dental Hospital, Oral and Maxillofacial Surgery (OMFS) Registered Nurse (during business hours).

Royal Adelaide Hospital, OMFS Registrar (after hours).

The Royal Adelaide Hospital is the designated referral hospital for oral emergencies in the metropolitan area.

Country locations:

Emergency staff at the closest public hospital emergency service.

Client referral form

Complete the RACE client referral form (175KB PDF).

Send this form via email or hard copy with the resident to the health service where the emergency care is to be provided.

Failure to provide requested information may prevent and/or delay dental treatment.

Following consultation with the resident (who has the capacity to consent) and/or the resident’s substitute decision-maker, RACF staff and/or the GP must identify on the referral form, the person who will be providing consent for emergency dental treatment.

The substitute decision maker’s contact details must be documented on the RACE client referral form (175KB PDF).

Please ensure relevant Advance Care Planning information (Advance Care Directive and/or Resuscitation Plan) is provided to hospital emergency staff.